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12 insights saved from Charisma on Command's videos by @relationships
How To Stand Up For Yourself If You Hate Conflict12 insights · See all
  1. Share observable facts and your feelings, then give the other person a chance to respond because this avoids misinterpretation, invites explanation or apology, and aligns perceptions so you can collaborate on a solution.

    Share observable facts and your feelings, then give the other person a chance to respond because this avoids misinterpretation, invites explanation or apology, and aligns perceptions so you can collaborate on a solution.
  2. Call a timeout or suggest dropping a heated topic because interrupting an emotional spike gives people space to cool down, recognize their escalation, and either resume more constructively later or self-regulate.

    Call a timeout or suggest dropping a heated topic because interrupting an emotional spike gives people space to cool down, recognize their escalation, and either resume more constructively later or self-regulate.
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