Korva is a scroll of the internet’s best ideas.
Name five mistakes behind each success
The weekly routine
Once a week, a team gets together and each person presents the best success they had that week. For each one, they have to offer up five things they did wrong on the way to it. The point is refining rather than changing course, always trying to do a little better.
Why it works
The routine separates two reactions that tend to travel together: getting down on yourself for bad outcomes and patting yourself on the back for good ones. Reacting to the way things are right now is what produces big left turns in a life or a business, with sharp changes of direction.
Focusing on process instead pulls people back toward deliberation. It leads to incremental changes that compound, and it makes it easier to think ahead about the larger shifts a person or company might need. The result is a smoother ride, with fewer sharp swerves.
Where did team reviews of mistakes come from?
The U.S. Army formalized after-action reviews in the 1970s, and they became a core training method at the National Training Center at Fort Irwin, California, which opened in 1981. A review asks what was supposed to happen, what actually happened, and why the two differed. Soldiers and officers take part regardless of rank. Other organizations, including hospitals and software teams, have since adopted versions of the format.
How do aviation reports cut repeat errors?
After a 1974 crash of TWA Flight 514, investigators found that pilots on another airline had met the same confusing approach procedure weeks earlier, but their experience had never been shared. In response, NASA and the FAA created the Aviation Safety Reporting System in 1976. It collects voluntary, confidential reports of near misses and errors from pilots and controllers. The system has gathered well over a million reports.
More from Talks at Google
