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#63: Rory Sutherland | Why counter-intuitive thinking wins
video · Nudge Podcast

#63: Rory Sutherland | Why counter-intuitive thinking wins

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18 insights saved from this video by @psychology
  1. @psychology profile photo
    @psychology· Decision Making

    Admitting uncertainty expands useful business solutions because it allows teams to include psychological and non-rational options alongside logical ones, massively increasing the creative solution space to test.

    Admitting uncertainty expands useful business solutions because it allows teams to include psychological and non-rational options alongside logical ones, massively increasing the creative solution space to test.
  2. @psychology profile photo
    @psychology· Decision Making

    Adoption of tools like Zoom is driven more by social norms and habit than by pure utility because social proof and routine create a tipping point where the tool's benefits only appear once enough people change behavior.

    Adoption of tools like Zoom is driven more by social norms and habit than by pure utility because social proof and routine create a tipping point where the tool's benefits only appear once enough people change behavior.
  3. @psychology profile photo
    @psychology· Decision Making

    Aircraft cabin design can reduce jet lag and perceived discomfort because adjusting lighting, pressure and humidity mitigates physiological circadian strain, and visual entrance cues create illusions of space that lower perceived crowding.

    Aircraft cabin design can reduce jet lag and perceived discomfort because adjusting lighting, pressure and humidity mitigates physiological circadian strain, and visual entrance cues create illusions of space that lower perceived crowding.
  4. @psychology profile photo
    @psychology· Decision Making

    Asking an expert for a recommendation improves customer experience because the expert enjoys exercising their skill while the customer avoids decision anxiety, turning an awkward choice into a positive interaction.

    Asking an expert for a recommendation improves customer experience because the expert enjoys exercising their skill while the customer avoids decision anxiety, turning an awkward choice into a positive interaction.
  5. @psychology profile photo
    @psychology· Decision Making

    Pairing a mask with a hat reduces the feeling of weirdness because the extra accessory reframes the look into a socially legible persona, which removes awkwardness and increases acceptability.

    Pairing a mask with a hat reduces the feeling of weirdness because the extra accessory reframes the look into a socially legible persona, which removes awkwardness and increases acceptability.
  6. @psychology profile photo
    @psychology· Decision Making

    Display technologies use red, green and blue pixels because human color perception derives from relative RGB signal strengths, so adding explicit yellow pixels would be redundant to the brain.

    Display technologies use red, green and blue pixels because human color perception derives from relative RGB signal strengths, so adding explicit yellow pixels would be redundant to the brain.
  7. @psychology profile photo
    @psychology· Decision Making

    You can find strong startup opportunities by listing an industry's common assumptions and targeting the ones that are false, because those overlooked errors reveal unmet needs competitors ignore.

    You can find strong startup opportunities by listing an industry's common assumptions and targeting the ones that are false, because those overlooked errors reveal unmet needs competitors ignore.
  8. @psychology profile photo
    @psychology· Decision Making

    In business you don't have to be universally right because you can win by exploiting specific areas where competitors hold false assumptions, letting targeted, asymmetric bets beat a quest for general truth.

    In business you don't have to be universally right because you can win by exploiting specific areas where competitors hold false assumptions, letting targeted, asymmetric bets beat a quest for general truth.

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